Terms of Service
Last updated: 2025
Welcome to Spiritnovaa. These Terms of Service govern your use of the site located at spiritnovaa.com and the services, products, and information provided by Spiritnovaa.
1. Acceptance of Terms
By accessing or using spiritnovaa.com or purchasing any service, info product, or physical product from Spiritnovaa, you agree to be bound by these Terms.
2. Services, Info Products, and Physical Products
2.1 Spiritual Coaching for Executives
Spiritnovaa offers personalized spiritual coaching sessions designed for executives seeking deeper insight, clarity, and leadership growth. These services are delivered one-on-one, in person or virtually, at a fee agreed upon at the time of booking.
2.2 Information Products
Spiritnovaa provides digital materials such as e-guides, video courses, and audio recordings to support your spiritual journey. Access details and pricing are provided on purchase.
2.3 Physical Products
Physical items such as books, journals, and tools for spiritual practice are offered for purchase. Product descriptions and prices are available on spiritnovaa.com.
3. Refund and Rescheduling Policy
Please review the policy applicable to your purchase category.
3.1 Coaching Services Refunds and Rescheduling
- Full refund minus a 10% administrative fee if you cancel at least 48 hours before the scheduled session.
- Within 48 hours of the session start time, services are non-refundable but may be rescheduled once with at least 24 hours’ notice.
- Requests for refunds or rescheduling must be submitted via contact.html.
3.2 Information Products Refunds
- Requests for a refund must be made within 7 days of purchase and before downloading or accessing the content.
- After content access begins, no refunds are available, but you may exchange the product for another digital item of equal value.
3.3 Physical Products Returns and Exchanges
- Unused items in their original packaging may be returned within 14 days of delivery.
- Return shipping costs are the responsibility of the customer, unless the return is due to an error by Spiritnovaa.
- Upon receipt and inspection, Spiritnovaa will issue a refund via the original payment method within 10 business days or send an exchange.
4. Scheduling and Delivery
To book or schedule services, contact Spiritnovaa at +14162434737 or via contact.html. Coaching sessions are scheduled based on coach availability. Digital products are available upon purchase. Physical products are shipped to the address you provide.
5. Contact Information
Spiritnovaa
235 Queen Street West, Toronto, ON M5V 3G4, Canada
Phone: +14162434737
Business ID: 335345609
6. Changes to These Terms
Spiritnovaa may update these Terms of Service at any time. Revised terms will be posted on spiritnovaa.com with the date of last update.